Privacy Policy

When you create a Korvex account, we collect basic information necessary to provide our service: your name, email address, company name, and billing details. We also collect the website URL you wish to monitor and optimise.

When you connect third-party services such as Google Search Console, we access your website performance data through authorised API connections. We only request the minimum permissions necessary to provide our service. We do not access your email, personal files, or any data unrelated to website performance.

We automatically collect technical information when you use our platform, including your IP address, browser type, device information, and pages viewed within the Korvex dashboard. This data helps us improve the platform and diagnose technical issues.

We use your information primarily to provide and improve the Korvex platform. This includes monitoring your website performance, generating reports and recommendations, and notifying you of significant changes or opportunities.

We may use your email address to send service-related communications such as performance reports, security alerts, and important platform updates. You can control the frequency and type of these communications in your account settings.

We do not sell your personal information to third parties. We do not use your website data to benefit other customers or competitors. Your data is yours. We just help you understand and act on it.

We share your data only with service providers who are essential to operating the Korvex platform. This includes cloud hosting providers, payment processors, and email delivery services. All service providers are bound by data processing agreements that require them to protect your information.

We may disclose your information if required by law, regulation, or legal process. We will notify you of such requests unless prohibited by law or court order.

In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business. We will notify you before your information becomes subject to a different privacy policy.

You have the right to access, correct, or delete your personal information at any time. You can do this directly through your Korvex account settings or by contacting us at privacy@korvex.com.

You have the right to export your data in a standard, machine-readable format. We believe your data belongs to you, and you should be able to take it with you if you choose to leave.

If you are in the European Economic Area, United Kingdom, or other jurisdictions with data protection laws, you have additional rights including the right to restrict processing, the right to object to processing, and the right to lodge a complaint with a supervisory authority.

If you have questions about this privacy policy or how we handle your data, please contact us at privacy@korvex.com. We aim to respond to all privacy-related enquiries within 48 hours.

We review and update this privacy policy periodically to reflect changes in our practices or applicable laws. When we make significant changes, we will notify you through the platform or by email.